pak75 Privacy Policy

pak75 is an internationally licensed online gaming platform accessible at pak75.biz, offering sports betting, live casino, slots, and related gaming services to players in Pakistan and other permitted jurisdictions. In the context of this Privacy Policy, references to "pak75", "we", "us", or "our" refer to the operating entity behind the pak75 platform acting as the data controller in respect of your personal information.

As data controller, pak75 determines the purposes for which and the manner in which your personal data is processed. pak75 is committed to processing your personal data in a transparent, fair, and lawful manner and to maintaining the highest practical standards of data security across all systems that handle player information.

pak75 collects the following categories of personal data from players and prospective players. The specific data points collected from any individual player will depend on the stage of their relationship with pak75 and the services they use.

pak75 does not collect any special categories of sensitive personal data (such as health data, biometric data, or data concerning racial or ethnic origin) except where voluntarily provided by a player in the context of a responsible gaming self-exclusion request.

pak75 collects personal data through the following channels:

• Directly from you — when you complete the pak75 account registration form, submit KYC documentation, make a deposit or withdrawal request, contact pak75 support, or update your account profile settings.
• Automatically through platform use — when you access pak75.biz, our servers and analytics systems automatically record technical data including your IP address, device identifiers, browser characteristics, and session activity logs.
• Through cookies and similar technologies — pak75 uses cookies, web beacons, and local storage objects to maintain your session state, remember your preferences, and analyse platform usage patterns. See Section 7 for full details of our cookie practices.
• From payment processors — when you initiate a JazzCash, EasyPaisa, or bank transfer transaction, our payment processing partners share transaction confirmation data with pak75 to allow us to credit your account balance or process your withdrawal.
• From identity verification partners — pak75 may use third-party KYC verification service providers to assist in confirming the authenticity of identity documents submitted by players during the verification process.

pak75 processes your personal data on the following legal bases, depending on the purpose of the processing activity in question:

• Contractual necessity: Processing that is necessary to perform our contract with you — including operating your account, processing deposits and withdrawals in PKR, and providing access to betting and gaming services.
• Legal obligation: Processing that pak75 is required to carry out to comply with applicable legal and regulatory requirements, including Know Your Customer (KYC) identity verification, anti-money laundering (AML) screening, and the reporting obligations imposed by our international gaming licence.
• Legitimate interests: Processing carried out for purposes that are in pak75's legitimate business interests and which do not override your fundamental privacy rights — including fraud prevention, platform security monitoring, responsible gaming programme administration, and internal analytics to improve our services.
• Consent: Processing that we carry out only where you have given us your clear, informed, and freely given consent — including the sending of marketing communications and promotional offers, and the use of non-essential analytics cookies. Where consent is the legal basis, you may withdraw it at any time without affecting the lawfulness of prior processing.

pak75 uses the personal data it collects for the following specific purposes:

• To create, maintain, and administer your pak75 player account;
• To verify your identity and age (21+ requirement) in compliance with our KYC obligations;
• To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT TRC20 in PKR;
• To provide access to sports betting markets (including PSL, international cricket, snooker, and other sports), live casino tables, and slot games;
• To detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited conduct;
• To administer pak75 bonuses, promotions, and loyalty programmes;
• To operate our responsible gaming programme, including processing deposit limit requests, loss limit settings, and self-exclusion applications;
• To respond to your support queries via live chat and email;
• To send you transactional communications relating to your account (e.g. deposit confirmations, withdrawal processing notifications, security alerts);
• To send you marketing and promotional communications where you have opted in to receive them;
• To analyse platform usage patterns and improve the pak75 user experience;
• To comply with applicable laws, regulations, and orders from competent authorities.

pak75 does not sell your personal data. We share your personal data with third parties only in the following limited circumstances:

• Payment processors: We share the payment-related personal data necessary to process your deposits and withdrawals with our licensed payment processing partners, including operators of JazzCash, EasyPaisa, and banking infrastructure. These partners are contractually bound to process your data only for the purpose of executing your payment transaction.
• KYC and identity verification providers: We may share copies of identity documents you submit with third-party KYC verification service providers for the purpose of confirming their authenticity. These providers are bound by strict data processing agreements.
• Regulatory and law enforcement authorities: pak75 may be required by law, court order, or regulatory instruction to disclose player data to competent authorities. pak75 will comply with such requirements to the extent mandated by law.
• Technology and infrastructure providers: pak75 uses third-party cloud hosting, cybersecurity, and platform infrastructure providers who may process player data on pak75's behalf as data processors. All such providers are engaged under contracts that impose appropriate data security and processing restrictions.
• Gaming content providers: Where you play games provided by third-party game studios on the pak75 platform, limited technical data (such as session identifiers) may be shared with those studios for the purpose of delivering the game content. These providers do not receive your identity or financial data.

pak75 requires all third-party recipients of player personal data to implement and maintain appropriate technical and organisational security measures to protect that data against unauthorised access, loss, or disclosure.

pak75 uses cookies and similar tracking technologies on pak75.biz. Cookies are small text files placed on your device by your browser when you visit a website. The following categories of cookies are used on the pak75 platform:

You can manage your cookie preferences at any time via the cookie consent panel accessible from the footer of pak75.biz. Please note that disabling strictly necessary or functional cookies may impair the operation of your pak75 account.

pak75 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following specific retention periods:

• Account and identity data: Retained for the duration of your active pak75 account and for a minimum period of five years following account closure, in compliance with our anti-money laundering regulatory obligations.
• Transaction and financial data: Retained for a minimum of five years from the date of the transaction, as required by applicable financial regulations and our international gaming licence conditions.
• Gaming activity data: Retained for a minimum of three years from the date of the relevant gaming session, for responsible gaming monitoring, fraud investigation, and dispute resolution purposes.
• Support communications: Retained for two years from the date of the communication, unless the subject matter relates to an unresolved dispute or investigation, in which case data is retained until the matter is fully resolved.
• Marketing preference data: Retained until you withdraw your marketing consent or request deletion of your data, subject to our legal retention obligations.

As a pak75 player whose personal data is processed by pak75, you have the following rights in relation to your personal data. To exercise any of these rights, please contact pak75 support via live chat or email [email protected] with your request. pak75 will respond to all valid data rights requests within 30 days of receipt.

• Right of access: You have the right to request a copy of the personal data that pak75 holds about you, together with information about the purposes for which it is processed and the third parties with whom it has been shared.
• Right to rectification: You have the right to request the correction of any inaccurate or incomplete personal data that pak75 holds about you. You may update certain account details directly from within your pak75 account settings.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing was unlawful. Please note that this right is subject to pak75's legal retention obligations, which may require us to retain certain data notwithstanding an erasure request.
• Right to restrict processing: You have the right to request that pak75 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing pending verification of pak75's legitimate grounds.
• Right to data portability: You have the right to receive a copy of the personal data you have provided to pak75 in a structured, commonly used, and machine-readable format, and to request that this data be transmitted to another controller where technically feasible.
• Right to object: You have the right to object to the processing of your personal data where pak75 relies on legitimate interests as the legal basis for processing. You also have an unconditional right to object to the processing of your data for direct marketing purposes at any time.
• Right to withdraw consent: Where pak75 processes your data on the basis of your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

pak75 implements and maintains comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include but are not limited to:

• AES-256 encryption of all personal data at rest on pak75 servers;
• TLS 1.3 encryption of all data transmitted between your browser and pak75.biz;
• Two-factor authentication (2FA) options available for all player accounts;
• Role-based access controls restricting employee access to player data on a strict need-to-know basis;
• Continuous security monitoring and intrusion detection systems;
• Regular penetration testing and vulnerability assessments conducted by independent cybersecurity specialists;
• PCI-DSS compliant payment processing infrastructure for all PKR transactions.

pak75 services are strictly available to individuals who are 21 years of age or older. pak75 does not knowingly collect personal data from anyone under the age of 21. Age verification is a mandatory component of the pak75 KYC process, and any account found to be held by an individual under the age of 21 will be immediately closed.

If you are a parent or guardian and you believe that a minor under your care has registered an account on pak75 or provided personal data to pak75 without your consent, please contact us immediately at [email protected]. pak75 will investigate the matter promptly and take appropriate action, including deleting any personal data collected from the minor and closing the account in question.

pak75 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or our platform services. Where a proposed change is material — meaning it substantively affects how we process your personal data or the rights available to you — pak75 will provide at least 14 days' advance notice by publishing an announcement on pak75.biz and, where you have provided a valid email address, by sending a notification to that address.

The date of the most recent update to this Privacy Policy is displayed at the top of this page and in the last-updated bar above the table of contents. We encourage you to review this Privacy Policy periodically to remain informed about how pak75 handles your personal data.

Your continued use of the pak75 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not accept the updated Privacy Policy, you must cease using pak75 and may request closure of your account by contacting [email protected].

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pak75, please contact our support team using any of the following methods:

• Live Chat: 24/7 live chat support is available directly from your pak75 account dashboard — the fastest way to reach our team for urgent data matters.
• Email: [email protected] — please include "Privacy Request" in the subject line so your enquiry is routed to the appropriate team. pak75 aims to acknowledge all privacy-related email enquiries within 24 hours.